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About Arrival Holidays
Our Story

Crafting Journeys,
Not Just Trips

Since 2009, we've believed that travel is the most transformative thing you can do with your time and money. Every holiday we plan is personal, purposeful, and unforgettable.

🏆15 Years of Excellence
✈️60+ Destinations
😊12,000+ Happy Travellers
Bali journey Dubai skyline
15+
Years of crafting
dream holidays
Who We Are

Born from a Passion
for Extraordinary Travel

Arrival Holidays was founded in Kochi, Kerala by a team of passionate travel professionals.

What started as a small operation in Kochi has grown into India's most trusted boutique luxury travel company — based in Kochi, Kerala with a dedicated team of travel specialists, and partnerships with over 300 premium hotels worldwide.

We specialise in honeymoons, family holidays, adventure travel, group tours, and fully custom itineraries — all crafted with the same meticulous attention to detail that earned us four consecutive "Best Travel Agency" awards from TripAdvisor and Google.

"A great holiday isn't measured by the miles you travel — it's measured by the moments that take your breath away."
Our founding team — Our founding team, Founder & CEO, Arrival Holidays
12K+
Happy Travellers
60+
Destinations Worldwide
4.9★
Average Review Rating
98%
Would Recommend Us
✈️
0+
Holidays Booked
🌍
0+
Destinations
4.9
Average Star Rating
🏆
0+
Industry Awards
👥
0
Travel Specialists
What Drives Us

Our Core Values

Every decision we make — from the partners we choose to the way we answer your call — is guided by these principles.

🎯
Personalisation First

No two travellers are alike. We listen deeply before we suggest anything. Your holiday is built around your passions, pace, and budget — never off a shelf.

💎
Uncompromising Quality

Every hotel, transfer, and guide we recommend has been personally vetted by our team. We only work with partners whose standards match our own.

🤝
Complete Transparency

No hidden charges. No bait-and-switch pricing. You see exactly what you're paying for, and exactly what's included — before you confirm anything.

🛡️
Peace of Mind

Travel can be unpredictable. That's why our team is available 24/7 throughout your journey. A real expert — not a bot — just a WhatsApp away.

🌱
Responsible Tourism

We partner with eco-certified properties, support local economies, and offset carbon on every flight booking. Travel well, tread lightly.

🚀
Innovation in Travel

From AR-powered destination previews to live WhatsApp concierge, we continuously invest in technology that makes your experience seamless.

The People Behind Your Journey

Meet Our Team

Work With Us →
Our founding team
Our founding team
Founder & CEO
Visited 48 countries. Built Arrival Holidays from a two-person office to India's most-reviewed luxury travel agency.
LuxuryEuropeMaldives
Priya Kapoor
Priya Kapoor
Head of Honeymoon Travel
8 years specialising in romantic getaways. Personally planned 1,200+ honeymoons across the Maldives, Bali, and Europe.
HoneymoonBaliSantorini
Arjun Singh
Arjun Singh
Adventure & Group Travel
Trekker, diver, and expedition planner. Has led group tours to Nepal, Bhutan, Patagonia, and the Sahara.
AdventureBhutanNepal
Neha Sharma
Neha Sharma
Customer Experience Lead
The heart of our post-booking support. Ensures every traveller feels looked after from booking to return.
SupportAsiaFamily
Our Journey

15 Years of Milestones

2009
Arrival Holidays Founded
A small office opens in Kochi, Kerala with a vision to make memorable travel accessible to every family
2012
First International Partnerships
Secured direct partnerships with 50 premium hotels in the Maldives, Bali, and Thailand — enabling us to offer exclusive rates unavailable elsewhere.
2015
IATA Certification & 1,000th Booking
Achieved full IATA accreditation and celebrated our 1,000th booking milestone. Expanded our team and services across Kerala — tours, taxis and holiday planning.
2018
Mumbai & Bangalore Offices
Opened branch offices in Mumbai and Bangalore to serve clients across India. Launched our first group tour product and corporate travel division.
2021
Pandemic Response & Recovery
Facilitated 800+ emergency reschedules at no extra charge during COVID-19. Our industry-leading flexibility policy earned us thousands of loyal returning clients.
2024
Best Travel Agency — 4th Consecutive Year
Won TripAdvisor's Travellers' Choice Award for the fourth year running. Crossed 10,000 happy travellers and launched our new website with 24/7 WhatsApp concierge.
2026
Today — Bigger & Better Than Ever
45 travel specialists. 60+ destinations. 12,000+ holidays planned. And the same commitment to crafting moments that last a lifetime.
Trust & Credentials

Fully Certified & Accredited

Book with confidence — we hold every accreditation that matters.

🏛️
IATA
International Air Transport Association
🇮🇳
MOT India
Ministry of Tourism Approved
✈️
TAAI
Travel Agents Association of India
🌿
Eco Certified
Sustainable Tourism Partner
🔒
PCI DSS
Secure Payment Certified
TripAdvisor
Travellers' Choice 2022–2026
Recognition

Awards & Honours

The travel industry's recognition of what our clients already know.

2024 · 2023 · 2022 · 2021
🏆
TripAdvisor Travellers' Choice
4 Consecutive Years — Best Travel Agency India
2024
🌟
Best Luxury Travel Agency
Times Travel Awards — India Edition
2023
🥇
Customer Delight Award
TAAI Annual Convention
2023
💎
Top Honeymoon Specialist
WeddingWire Couples' Choice Awards
2022
🌱
Responsible Tourism Award
India Green Tourism Summit
2021
💪
Outstanding Crisis Response
IATO — COVID-19 Recovery Awards
Client Stories

What Our Travellers Say

From first-time flyers to seasoned explorers — they all came back.

"
"Priya from Arrival Holidays planned every detail of our Maldives honeymoon to absolute perfection. The villa decoration, the private candle dinner, the dolphin cruise — we didn't have to think about a single thing. It was pure magic."
Rahul
Rahul & Priya Sharma
✈️ Maldives Honeymoon · June 2026
✓ Verified Booking
"
"We were a group of 18 for our family reunion in Bali. Arjun coordinated 18 flights, 3 villa bookings, and 12 activities across 8 days. Every single thing went off without a hitch. Truly remarkable service."
Suresh
Suresh Nambiar & Family
✈️ Bali Family Reunion · December 2025
✓ Verified Booking
"
"I've used five different travel agencies over 15 years of corporate travel. Arrival Holidays is in a completely different league. The response time, the attention to detail, the genuine care — they're the only agency I'll use going forward."
Ananya
Ananya Krishnan
✈️ Europe Business Trip · March 2026
✓ Verified Booking
Start Your Journey

Your Dream Holiday
Is One Conversation Away

Talk to a real travel expert — no forms, no bots. Just an honest conversation about what you're dreaming of.

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